Threats or illegal content
Report credible threats, exploitation, terrorism, fraud, illegal sales or other suspected criminal content immediately. Do not download, copy or redistribute it.
Safety Centre
Play together. Look after each other.
How to report a concern, what happens next, and how Play Foundry responds to unsafe or illegal behaviour.
Get help
Report it—don’t confront it.
Use the report control beside a post, reply or profile when you can. It preserves the information an administrator needs to review the concern. For account, privacy or safety issues that cannot be reported on the site, email shylo@playfoundry.co.uk.
Immediate danger: call 999. Do not wait for a site response. If someone may be at immediate risk, give emergency services the facts and keep yourself safe.
Harassment and hate
Targeted abuse, hate, stalking, sexual harassment, threats and coordinated pile-ons are not welcome. Block the member and report the behaviour.
Privacy and doxxing
Never publish another person’s private information. Report exposed addresses, contact details, account credentials or identifying information promptly.
Cheating and account abuse
Cheat services, stolen accounts, impersonation, scams, ban evasion and automated spam can lead to immediate restriction or removal.
Age and child safety
Play Foundry is for people aged 16 or over. Suspected exploitation or harm involving a child receives urgent safeguarding review and may be referred to the relevant authority.
Discord and game platforms
Also use Discord’s or the game platform’s reporting tools where conduct happens there. Play Foundry can act on community access, but cannot replace those services or emergency authorities.
After a report
A recorded, proportionate response.
Triage
An administrator checks urgency, immediate risk and whether evidence needs preserving.
Review
We consider the content, context, history and community standards. Serious risks can be escalated without warning.
Action
Action may include removal, a warning, feature restriction, suspension, ban or referral to a platform or authority.
Appeal
Members can appeal an account restriction from My account. Another administrator reviews it where practical.
Privacy and records
Share only what is necessary.
Do not send passwords, sexual content, or unnecessary details about a victim. Resolved reports are normally retained for 12 months; incident and moderation-audit records normally for 24 months. Records may be preserved longer where safeguarding, security or law requires it.
Read the community standards · Read the Privacy Notice · Open My account
This page explains Play Foundry’s operating process; it is not legal or emergency advice. Procedures are reviewed as the service develops.